This 9-exercise workbook will give you a full magnetic brand dossier to plan or reponsition your organization for a thriving community by designing a brand that collects people, and a user journey that keeps them.
This 6-exercise workbook will implement on your magnetic brand dossier by building you a user journey, website, measurement system, and segmentation flow.
Once your brand, tech, and audience is established, this 3-part community charter will build the foundational community documents to turn your target audience in to a thriving community.
This workbook walks you through the 8 most important tasks a community manager needs in your day-to-day to find out what you don’t know, and leverage a community for brand success.
If you’ve got an idea, a new business, or a new community, or if you want to reposition your established brand for the new community advantage, this comprehensive magnetic brand building course will build 4 action-ready brand dossiers for 4 different community types so you can build a brand that attracts and converts passionate community members.
This 201 community management course isn’t just a sequel to our 101 course–This is a 201 community course to the community industry. This course levels up your community skills and makes you a full-on social scientist. You’ll learn and actively apply 14 proven social scientific frameworks that make you a better strategist, moderator, connector, analyst, and researcher.
As we build out our resources, we’re adding case studies, presenting new research, doing theory deep-dives, metrics how-tos, reviewing products and more, on our Youtube channel–videos every 2 weeks!
The best way to learn is to collaborate daily with people who are just below, right at, and just above your skill level. That’s why master minds work. This community forges supportive connections with similar people.
Books are the easiest form of media to produce, but the least automatically engaging. So we build this book club to work whether you actually read the book or not – it’s automatic cliffnotes – 1 book per month.