[Podcast] Your Community Story with Author, Jono Bacon

I’m VERY excited about this one. 

Jono Bacon is a personal hero of mine. I count myself among the lucky few he has mentored in Community, and in this episode of the CHAOSS Community Podcast, we’re talking to him about refining your community story to dispense with metrics obsession and find the metrics that matter most. It’s critical to figure out what the data is saying, and what metrics don’t matter.

Interviewing my hero about data-obsession in community management, Jono Bacon

We’ve gotten involved in the CHAOSScast open source community podcast as a regular part of our operations here a SC.O. Venia is an organizer and panelist on the podcast where we discuss community health, measurement, and more. Dylan edits and publishes some podcasts.  We’ll regularly be cross-posting episodes in the CHAOSS community here for you to listen to.   If you’d like to see them all, head over to CHAOSS.community or to your favorite podcast app! 

Why this podcast with Jono is seminal to my career

Revising this blog (as you do), a full year later I’ve been listening back on this podcast and it is still precious and critical to my path as a community architect.

When I started my nonprofit RESCQU.NET and fell in love with Community Management, but like many, I fell into the career role. I had no idea really what I was doing, but at the time my partner was working for an open-source company called Canonical, Ubuntu.  This was the same Canonical that Jono began his community management career with immense success. While at Canonical he bolstered interest, sales, participation, and development in the community. Over time I got the opportunity to learn from him as a community manager. 

Throughout the years afterward, I continued to stay in touch, speak with him, get advice, read his books the Art of Community and People-Powered. 

Jono also answered Our questions Directly!

Starting a business in a post-covid World

Getting curmudgeons to adapt new processes

What was your biggest takeaway from this interview with Jono?

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Venia Logan

I’ve spent the past 9 years learning the diverse skills necessary to create strong stable online communities that put your brand’s services at their center. ​​I started my own YouTube channel in 2010, and RESCQU.NET in 2013. I worked for Constant Contact, and returned to college for a specialization in online community management. Then I attained all 12 certifications from DigitalMarketer and helped dozens of communities. Spend fewer resources advertising to cold contacts or buying paid media and get back to focusing on what you love by growing a community that is financially and socially rewarding for you.